Privacy Policy

This Privacy Policy Notice applies to the website palazzinoveneziano.com. It aims at informing you on how information regarding you are being used and shared. The present Privacy Policy Notice explains what information will be collected by palazzinoveneziano.com, when you are accessing our services (including through the websites of our colleagues), the way that information is being used, and the way in which you can control the collection, correction or deletion of your information. We shall not use or share your information with anyone except what is described in the present Privacy Policy Notice. This policy does not apply to information that we collect using other means (including those offline) or other sources. The terms that are not defined in the present policy are fully explained in the Terms of Services section, which we strongly recommend you examine in addition to the present policy. The usage of the information collected through our website is limited to the aims of the present privacy policy and the Terms of Services of our clients, potential clients, employees, and potential employees.

How we collect your data

With your explicit consent, we can collect elements of personal identification regarding you, like your full name, telephone number, e-mail address, information about the services you choose, or similar, when you send us your queries via our website. We are using Google Analytics on our service and when you are visiting our websites, we might receive certain information about you, as described below. We shall not send any e-mail advertising messages without your explicit consent. However, we might send you e-mail messages regarding your former contact with us about a service we provide or in case you will be requesting information from us about the performance of our service.

How we manage your Data

Palazzino Veneziano allows its users to correct, change, add or delete data and information that have been collected by Palazzino Veneziano. If you choose to delete information, Palazzino Veneziano will act in order to delete this information from its files shortly. For the protection and security of the user, Palazzino Veneziano will try to certify that the person making the changes is the same person as the user. In order to have access, change or delete personal data and report problems regarding the operation of the website or in order to ask any question you can contact Palazzino Veneziano via e-mail at palazzinoveneziano@gmail.com or at our mailing address Theodosiou 22, 491 31, Corfu, Greece.

On Palazzino Veneziano website we use “cookies”, a technology that saves data on your computer by using your browser’s functionalities. Under no circumstances will cookies cause any damage to either the user’s computer or the files stored in them. The information stored in cookies, with your consent, is being used for identification purposes. The information collected is not identifiable and is limited to the minimum information required for optimizing efficiency. Certain cookies serve for our visitors to enjoy and use the full operability of our website. We use a cookies control system that allows you to accept the use of cookies and to check the cookies stored on your device/ computer. Certain cookies will be stored for certain periods of time while others will last indefinitely. Your browser should offer you the option for the management and deletion of the cookies from your device. Please refer to your browser’s settings. Exemption available cookie- Google Analytics: https://tools.google.com/dlpage/gaoptout. Palazzino Veneziano uses cookies in order to provide for its users’ information and in order to process the services provided by our website.

How we use your Data

Data Collection

• We use the information we collect with your consent in order to operate, and maintain our website, perform our contract with you (room reservation, cancelation of room reservation, etc), and answer your queries and concerns.

The legal basis is article 6, para.1, points a), b) and f) of the EU General Data Protection Regulation (GDPR).

• With your consent, we use the information we collect in order to send marketing communications to our newsletter. The legal basis is Article 6, para1, point a) of the GDPR.
• We use as well the information we collect in order to help the parties to cooperate with us. The legal basis is article 6, para 1, points a) and f) of the GDPR.

Data Usage

• Personal Information: Palazzino Veneziano will not lease or sell personal information to sites. We may store data that are not under Palazzino Veneziano’s direct control (for example, to servers or databases located with hosting providers). All information of personal identification that you choose to post on our websites or to the Palazzino Veneziano service, for example posting comments to our blog page, will be available to everyone. If you choose to delete information that you have posted on our blog page, copies may remain visible on stored and archived pages of our Palazzino Veneziano webpages, or in cases that other users have copied or saved this information. Our blog page may be managed by a third-party application that can ask for your registration in order to post a comment. We do not have access to or control over the information posted on our blog page. You should contact or connect through the third-party application in case you wish to delete personal information posted in the comment section. In order to be informed on how the third-party application is using your information, you should refer to their privacy policy.

• Non-personally identifiable information: We may share non-personal information with interested third parties (like anonymous usage data, reference pages/ output pages, and URL addresses, platform types, clicks number, etc.) and use patterns for certain services and the services of our partners. These results constitute exclusively non-personal information. If we choose to post these results to Palazzino Veneziano or to our blog page (for example, to our result collection), you understand and agree that this information will be published. By posting your results to Palazzino Veneziano, you agree that all necessary consent has been received in order to publish these data. If you delete the information posted on our blog page, copies may remain visible to stored and archived pages of our webpage or if other users have copied or saved these data. Non-personally identifiable information can be stored indefinitely.
• Cases where the disclosure of your information is required: Palazzino Veneziano will reveal your information when this is required by law, if it is subjected to summon or other legal proceedings or if we fairly decide that it is necessary for: (a) compliance with the law and the fair requests of the law enforcement authorities, (b) the imposing of the Terms of Services or the protection of safety and of the integrity of our services or (c) to exercise or protect the rights, the property or the personal safety of Palazzino Veneziano.
• What happens in case of control change: We can buy or sell/ transfer the company (including the company’s stocks) or any combination of its products, services, and/or businesses. Your information, for example, client names, e-mail addresses, and other information of the users that have been received with their consent and are being lawfully retained in accordance with the present Privacy Notice and that they are associated with Palazzino Veneziano may be in between data that are sold or transferred differently to these types of transactions. We can, as well, sell, allocate, or transfer with any other way these data in the context of company concessions, merges, acquisitions, bankruptcies, dissolutions, reorganizations, winding up, or similar transactions or procedures concerning the whole or part of the company. We will not notify, allocate, dispose or sell your personal information to any third parties separately, in the form of a product.

You will be notified via e-mail or warning notification on our website for any ownership change or usage of your personal data, as well as any choices that you may have regarding your personal data.

• Reviews: We may present personal reviews of satisfied clients on our website, in addition to other approvals. With your consent, we can publish your statement along with your name. If you wish to update or delete your review, you can contact us at palazzinoveneziano@gmail.com .

Third-party access

Palazzino Veneziano will not lease or sell your personal information to others and it will not share (except for the reasons stated at the present notice) your personal data with third parties.

We store information from locations outside the direct control of Palazzino Veneziano to servers or databases that are located with hosting providers. Our hosting provider does not have access to your personal data.

We use Dnhost which is located in Athens, Greece, (support@dnhost.gr) in order to support our servers. This company has periodically technical access to our server’s data for support and maintenance and under no circumstances do we provide them access to your personal data.

Our website’s software is “WordPress”, a software developed by the company named Automattic Inc., 60 29thStreet #343, San Francisco, CA 94110, United States of America. This company has periodically technical access to our server’s data for support and maintenance and under no circumstances do we provide them access to your personal data.

How we protect your Data.

The information we collect through Palazzino Veneziano can be stored and processed in Europe. If you are in the European Union or in the European Economic Area, we would like to inform you that we will not transfer information, including your personal data, to any country outside the EU or the European Economic Area.

Palazzino Veneziano has the protection of privacy and personal data against a malicious activity as its top priority: i) It has obtained a valid safety certificate from cPanel, Inc Certification Authority concerning our website safety, ii) Palazzino Veneziano and its partners use the latest up to date Firewall and Antivirus programs.

Although Palazzino Veneziano tries hard to protect your privacy and your data, it can neither ensure nor guarantee the safety of any information you have transferred to Palazzino Veneziano nor ensure that your information in Palazzino Veneziano could not be accessed (revealed, altered or destroyed) from third parties, who can hack into any of our standard physical, technical or administrative guarantees. When you insert sensitive information (like your connection credentials) in our contact forms, we encrypt this information using SSL technology (Secure Sockets Layer), as well as other related technologies available in WordPress. Nevertheless, there is no Internet transmission method or digital storage method, which can be described as 100% safe. Consequently, we cannot guarantee ultimate safety.

If you have any questions regarding our website safety, please contact us at this address: palazzinoveneziano@gmail.com. Possible credit card processing companies that you choose to use with us (POS-owning companies, banks, etc) do not store, share, save or use personally recognizable data for any other purpose. We don’t cooperate with such a company online, though.

Please consult additionally our special website to learn more about our GDPR approach.

In case your personal data have been violated, Melithea Seaview Villa will notify the concerned parties immediately, according to the existing legislation.

Your personal rights

According to the GDPR, your rights are the following. You can read more about your rights with details here.

1. A) right to information: the involved party can be informed through the existing Personal Data Protection Policy and the Terms of Service about the collection, usage, and processing of data by us.
2. B) right to access: the involved party has the right to access the data we collect concerning his/her person, for as long as we store them. We face your access requests according to the GDPR (a month after your request has been made).
3. C) right to correction: Palazzino Veneziano permits the users correction, alteration, limitation of processing, addition, or deletion of data and information given to Palazzino Veneziano.
4. D) right to deletion: see above (C)
5. E) right to limitation of processing: see above (C)
6. F) right to portability
7. G) right to objection and
8. H) right to not subject your data to automated decision-making, including alterations.

You have also the right to complain to the Hellenic Data Protection Authority (http://www.dpa.gr/), in case you sense that there is a problem concerning the way you handle your data.

Dispute Settlement

According to the EU and EU-US Protection of Personal Data Authorities, Palazzino Veneziano is pledged to settle complaints concerning privacy and the collection or usage of your personal data. For such matters of data, questions, or concerns regarding the usage of personal data, please contact us at this address: palazzinoveneziano@gmail.com. In case your question or concern cannot be satisfied via this process, you have the right to complain to the Hellenic Personal Data Authorities (www.dpa.gr).

Retention of your data.

(i) In case you make a reservation or you ask for services via our website, we will store your information for as long as it takes to offer you these services and until the prescription of any legal claims. We will store and use your data as necessary, in order to comply with our legal obligations, settle disputes, and enforce our agreements.

(ii) In case you contact us via our website platform, we will store your data for a necessary period of time, but not for more than two (2) years after the submission of your question.

9. Protection of children’s Personal Data

The protection of children’s privacy is especially important. Thus, Palazzino Veneziano does not store or ask for personal data for children under the age of 13. In case we have stored personal data from a child under the age of 13, we will delete them the soonest as possible. If you believe that we have stored data of a child under the age of 13, please contact us at this address: palazzinoveneziano@gmail.com

Notification Process

It is our policy to inform you via email, written or printed notification, or via a visible notification on our website, notifications, regardless of if these notifications are required by law or if they concern trade or other relevant with this business goals, as it is defined by Palazzino Veneziano under our discretion. We maintain the right to define the form and the medium of the notification provisions, on the condition that you may exclude yourselves from certain notification media, as it is described in our Privacy Policy.

Links to other websites

We do not bear responsibility for any practices of other websites or services linked with or from the service of Palazzino Veneziano, including their data or their content. You should bear in mind that when you follow a link to transfer to another website or service, our Privacy Policy does not apply to any third-party websites or services. Your browsing and interaction with any website or third-party service, including those linked or advertised on our website, are subjected to the rules and policies of this specific party. Nevertheless, we have confirmed that our partners are as lawful as possible with the GDPR.

Subscription, Marketing messages and Newsletter

According to the GDPR, with your explicit consent, we may forward messages to any registrant to our newsletter or to our marketing correspondence list. We retain these kinds of data for as long as we have your consent. We only collect a specific amount of data about you, as it is described in detail in the relevant section above. Any emails we forward are realized so via an email marketing software service provider (EMS). An EMS provider is a third-party software/application service company, which allows businesses to forward multiple emails to a specific list of users.

Our forwarded email marketing messages may contain links with search possibilities or relevant server technologies, in order to track the registrant’s activity with these marketing emails. Wherever they are used, these marketing messages may record a number of data, such as dates, addresses, IP addresses, clicks, forwards, and geographical and demographical data. These data, within their limits, will show the registrant’s activity regarding this email campaign.

These forwarded emails are in accordance with the GDPR. We offer you an easy method to withdraw your consent (deletion) or to manage your preferences/ the information we store for you anytime. See inside the marketing emails for instructions concerning the deletion or the handling of your preferences. You may also cancel your subscription from all MailChimp lists by following this link (http://jamieking.co.uk/blog/cyber-security/my-cyber/unsubscribe-from-all-global-mailchimp-lists.php), otherwise please contact the provider of EMS.

Our EMS provider is MailChimp, a company of the Rocket Science Group, with headquarters in Ponce City Market, Atlanta, Georgia, USA.

We store the following data about you in the EMS system:

Email address

Name

Duration and date of subscription

Social Media

Our website includes social media functions, such as the Facebook Like button and other graphic elements in our website. These functions may collect your IP address and the page you currently visit on our website and you may have to activate cookies to properly activate this function. The social media functions and widgets are hosted by third parties or are hosted directly on our website. Your interactions with these functions are regulated by the Privacy Policy of each provider organization.

Changes to our Protection of Personal Data Policy

All changes to this Policy apply when they are published on this website. When we change our Policy in a substantial way, we will inform you via email or with a warning notification on our website, before the change applies and each user will be notified of the admission date at the bottom of this page or with other means.

In case you have any questions regarding our Policy, our website practices, or your transactions with this website, please contact us at this address: palazzinoveneziano@gmail.com or mail us to the following address: Theodosiou 22, 491 31, Corfu, Greece

Further Information :

Overview of the GDPR – General Data Protection Regulation
Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
Twitter Privacy Policy
Facebook Privacy Policy
Google Privacy Policy
Mailchimp Privacy Policy